The Lo-Down

Salesforce news, insights, and best practices from the trenches

February 27, 2026

This Week in Salesforce: February 23-27, 2026

Salesforce delivers strong Q4 FY26 results with $11.2B revenue and $2.9B AI ARR, Benioff dismisses the SaaSpocalypse narrative, 180 organizations adopt Agentforce IT Service, and the Agentforce Sales App arrives in ChatGPT.

This Week in Salesforce 5 min read
Key Topics: Q4 Earnings, Agentforce, ITSM, Data 360
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February 20, 2026

This Week in Salesforce: February 16-20, 2026

Salesforce acquires Momentum for conversational intelligence, the 2026 State of Sales Report shows sales teams betting big on AI agents, Spring '26 final production wave hits this weekend, and Q4 earnings loom on February 25.

This Week in Salesforce 5 min read
Key Topics: Acquisitions, State of Sales, Spring '26, Q4 Earnings
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February 6, 2026

This Week in Salesforce: February 2-6, 2026

Salesforce's 2026 Connectivity Report reveals 67% surge in multi-agent adoption, Spring '26 remaining rollout waves hit production, Q4 FY26 earnings call set for Feb 25, and MVP nominations close Feb 20.

This Week in Salesforce 5 min read
Key Topics: Connectivity Report, Spring '26, Multi-Agent AI, Earnings
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January 30, 2026

This Week in Salesforce: January 26-30, 2026

Salesforce lands $5.6B US Army contract, Agentforce for Financial Services goes GA, SaaS stocks face "Death of SaaS" pressure, and Monday's outage hits core services.

This Week in Salesforce 5 min read
Key Topics: Missionforce, Financial Services, Agentforce, SaaS Market
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January 23, 2026

This Week in Salesforce: January 19-23, 2026

Spring '26 hits production, Setup with Agentforce enters beta, Claude 3.7 migration approaches, and what the ShinyHunters breach means for your org.

This Week in Salesforce 6 min read
Key Topics: Spring '26, Agentforce, Claude 3.7, Security
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January 16, 2026

This Week in Salesforce: January 12-16, 2026

Slackbot becomes a full AI agent powered by Claude, Spring '26 production rollouts begin, and acquisition speculation heats up.

This Week in Salesforce 5 min read
Key Topics: Slackbot, Agentforce, Spring '26, AI Agents
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January 9, 2026

This Week in Salesforce: January 5-9, 2026

Spring '26 sandbox previews go live today, Agentforce 360 opens to ISV partners, and new Security and Voice capabilities show the platform maturing rapidly.

This Week in Salesforce 5 min read
Key Topics: Spring '26, Agentforce 360, Agentforce Voice, ISV Partners
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January 9, 2026

Salesforce Spring '26 Release: 10 Features Worth Knowing

Flow version comparison for screen flows, Field Audit Trail expanding to 200 fields, MuleSoft IDP in Flow, file malware scanning, and more highlights from the Spring '26 release.

Release Notes 8 min read
Key Topics: Spring '26, Flow, Shield, MuleSoft IDP, File Security
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January 2, 2026

This Week in Salesforce: December 29 - January 2, 2026

Spring '26 preview orgs go live next week, Agentforce for Setup enters beta in January, and the Platform Admin exam gets a major AI-focused overhaul.

This Week in Salesforce 6 min read
Key Topics: Spring '26 Release, Agentforce for Setup, Platform Admin Exam, AI Associate Retirement
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December 19, 2025

This Week in Salesforce: December 15-19, 2025

Salesforce buys Qualified, Novartis goes all-in on Agentforce, Vonage adds voice AI to contact centers, and Workflow Rules support ends in 12 days.

This Week in Salesforce 5 min read
Key Topics: Qualified Acquisition, Agentforce, Vonage AI, Workflow Rules Retirement
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December 16, 2025

Workflow Rules and Process Builder Retirement: A Strategic Migration Guide

Salesforce ends support on December 31, 2025. Use this deadline as an opportunity to audit, optimize, and strategically migrate to Flow or Apex.

Salesforce Architecture 6 min read
Key Topics: Workflow Rules, Process Builder, Flow, Apex, Migration Strategy
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December 12, 2025

This Week in Salesforce: December 8-12, 2025

TCS acquires Coastal Cloud for $700M, Agentforce hits 9,500 paid deals, workflow automation deadline looms, and Spring '26 preview goes live.

This Week in Salesforce 7 min read
Key Topics: TCS Coastal Cloud, Agentforce, Data 360, Spring '26, Workflow Automation
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