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    <title>The Lo-Down | LOVALTO Blog</title>
    <link>https://www.lovalto.com/blog/</link>
    <description>Salesforce news, insights, and best practices from the trenches. Weekly roundups and deep dives from LOVALTO.</description>
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    <lastBuildDate>Tue, 04 Aug 2026 14:24:38 -0400</lastBuildDate>
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      <title>The Lo-Down | LOVALTO Blog</title>
      <link>https://www.lovalto.com/blog/</link>
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    <item>
      <title>Prepare your Salesforce catalog for AI search</title>
      <link>https://www.lovalto.com/blog/prepare-salesforce-catalog-for-ai-search/</link>
      <guid>https://www.lovalto.com/blog/prepare-salesforce-catalog-for-ai-search/</guid>
      <pubDate>Tue, 04 Aug 2026 14:24:38 -0400</pubDate>
      <description>AI chat referrals can expose outdated product names, prices, and eligibility rules. Use this checklist to align Salesforce catalog data with public product content.</description>
      <category>News</category>
      <author>evan@lovalto.com (Evan Eichert)</author>
    </item>

    <item>
      <title>How Much Does Salesforce Consulting Cost?</title>
      <link>https://www.lovalto.com/blog/salesforce-consulting-cost/</link>
      <guid>https://www.lovalto.com/blog/salesforce-consulting-cost/</guid>
      <pubDate>Sun, 19 Jul 2026 17:00:00 -0400</pubDate>
      <description>Understand what drives Salesforce consulting cost, which pricing model fits the work, and how to compare proposals without choosing on hourly rate alone.</description>
      <category>Buyer Guide</category>
      <author>evan@lovalto.com (Evan Eichert)</author>
    </item>

    <item>
      <title>How to Choose a Salesforce Consulting Partner</title>
      <link>https://www.lovalto.com/blog/choose-salesforce-consulting-partner/</link>
      <guid>https://www.lovalto.com/blog/choose-salesforce-consulting-partner/</guid>
      <pubDate>Sun, 19 Jul 2026 16:59:00 -0400</pubDate>
      <description>Use this practical scorecard to evaluate Salesforce consulting partners, interview the actual delivery team, and compare proposals on more than price.</description>
      <category>Buyer Guide</category>
      <author>evan@lovalto.com (Evan Eichert)</author>
    </item>

    <item>
      <title>Boutique vs. Large Salesforce Consulting Partners</title>
      <link>https://www.lovalto.com/blog/boutique-vs-large-salesforce-partner/</link>
      <guid>https://www.lovalto.com/blog/boutique-vs-large-salesforce-partner/</guid>
      <pubDate>Sun, 19 Jul 2026 16:58:00 -0400</pubDate>
      <description>Compare boutique and large Salesforce consulting partners by delivery model, project complexity, access to senior talent, and coordination requirements.</description>
      <category>Buyer Guide</category>
      <author>evan@lovalto.com (Evan Eichert)</author>
    </item>

    <item>
      <title>Salesforce Consultant or Internal Admin?</title>
      <link>https://www.lovalto.com/blog/salesforce-consultant-vs-internal-admin/</link>
      <guid>https://www.lovalto.com/blog/salesforce-consultant-vs-internal-admin/</guid>
      <pubDate>Sun, 19 Jul 2026 16:57:00 -0400</pubDate>
      <description>Decide whether Salesforce work belongs with an internal admin, an outside consultant, or a hybrid team based on risk, continuity, and specialization.</description>
      <category>Buyer Guide</category>
      <author>evan@lovalto.com (Evan Eichert)</author>
    </item>

    <item>
      <title>How to Switch Salesforce Consulting Partners</title>
      <link>https://www.lovalto.com/blog/switch-salesforce-consulting-partners/</link>
      <guid>https://www.lovalto.com/blog/switch-salesforce-consulting-partners/</guid>
      <pubDate>Sun, 19 Jul 2026 16:56:00 -0400</pubDate>
      <description>Change Salesforce consulting partners without losing access, context, or delivery momentum using a controlled inventory, transition, and recovery process.</description>
      <category>Buyer Guide</category>
      <author>evan@lovalto.com (Evan Eichert)</author>
    </item>

    <item>
      <title>Salesforce report export step-up authentication.</title>
      <link>https://www.lovalto.com/blog/salesforce-report-export-step-up-authentication/</link>
      <guid>https://www.lovalto.com/blog/salesforce-report-export-step-up-authentication/</guid>
      <pubDate>Wed, 01 Jul 2026 15:00:10 -0400</pubDate>
      <description>Salesforce is adding step-up authentication to some report export actions. Admins should review export access, MFA readiness, and sensitive report folders now.</description>
      <category>News</category>
      <author>evan@lovalto.com (Evan Eichert)</author>
    </item>

    <item>
      <title>Configure Salesforce duplicate rules before imports</title>
      <link>https://www.lovalto.com/blog/salesforce-duplicate-rules-before-imports/</link>
      <guid>https://www.lovalto.com/blog/salesforce-duplicate-rules-before-imports/</guid>
      <pubDate>Mon, 22 Jun 2026 11:29:16 -0400</pubDate>
      <description>Review Salesforce duplicate rules before imports, portals, and lead capture changes. Start with matching logic, rule actions, exceptions, and reporting.</description>
      <category>Admin Patterns</category>
      <author>evan@lovalto.com (Evan Eichert)</author>
    </item>

    <item>
      <title>Salesforce email domain verification is enforced.</title>
      <link>https://www.lovalto.com/blog/salesforce-email-domain-verification/</link>
      <guid>https://www.lovalto.com/blog/salesforce-email-domain-verification/</guid>
      <pubDate>Fri, 19 Jun 2026 10:08:33 -0400</pubDate>
      <description>Salesforce requires verified email-sending domains in Spring ’26. Admins should check DKIM, authorized domains, relay, and automation paths before messages fail.</description>
      <category>News</category>
      <author>evan@lovalto.com (Evan Eichert)</author>
    </item>

    <item>
      <title>Salesforce Fin acquisition: admin checklist.</title>
      <link>https://www.lovalto.com/blog/salesforce-fin-acquisition-admin-checklist/</link>
      <guid>https://www.lovalto.com/blog/salesforce-fin-acquisition-admin-checklist/</guid>
      <pubDate>Mon, 15 Jun 2026 15:48:51 -0400</pubDate>
      <description>Salesforce agreed to acquire Fin for about $3.6 billion. Here is what Service Cloud admins should review before changing Agentforce plans.</description>
      <category>News</category>
      <author>evan@lovalto.com (Evan Eichert)</author>
    </item>

    <item>
      <title>Salesforce MFA guidance for privileged users.</title>
      <link>https://www.lovalto.com/blog/salesforce-mfa-privileged-users/</link>
      <guid>https://www.lovalto.com/blog/salesforce-mfa-privileged-users/</guid>
      <pubDate>Mon, 15 Jun 2026 15:35:44 -0400</pubDate>
      <description>Salesforce published June 2026 MFA guidance for employee and privileged users. Here is what admins should audit before access breaks.</description>
      <category>News</category>
      <author>evan@lovalto.com (Evan Eichert)</author>
    </item>

    <item>
      <title>Salesforce m3ter acquisition and billing.</title>
      <link>https://www.lovalto.com/blog/salesforce-m3ter-acquisition-billing/</link>
      <guid>https://www.lovalto.com/blog/salesforce-m3ter-acquisition-billing/</guid>
      <pubDate>Sat, 13 Jun 2026 21:11:08 -0400</pubDate>
      <description>Salesforce plans to acquire m3ter for usage-based billing. Here is what Salesforce admins and revenue ops teams should review now.</description>
      <category>News</category>
      <author>evan@lovalto.com (Evan Eichert)</author>
    </item>

    <item>
      <title>Keep a Salesforce change log.</title>
      <link>https://www.lovalto.com/blog/salesforce-change-log/</link>
      <guid>https://www.lovalto.com/blog/salesforce-change-log/</guid>
      <pubDate>Fri, 12 Jun 2026 11:55:41 -0400</pubDate>
      <description>Small Salesforce teams need a change log that records why production changes happened, who approved them, what was tested, and how to reverse them.</description>
      <category>Governance</category>
      <author>evan@lovalto.com (Evan Eichert)</author>
    </item>

    <item>
      <title>Use staging objects for Salesforce imports.</title>
      <link>https://www.lovalto.com/blog/salesforce-import-staging-objects/</link>
      <guid>https://www.lovalto.com/blog/salesforce-import-staging-objects/</guid>
      <pubDate>Thu, 11 Jun 2026 14:23:16 -0400</pubDate>
      <description>Salesforce imports need a control layer. Use staging objects to check source IDs, duplicates, owners, consent fields, errors, and reconciliation before data changes production records.</description>
      <category>Data</category>
      <author>evan@lovalto.com (Evan Eichert)</author>
    </item>

    <item>
      <title>Salesforce Summer ’26 changes Chatter defaults.</title>
      <link>https://www.lovalto.com/blog/salesforce-summer-26-chatter-default/</link>
      <guid>https://www.lovalto.com/blog/salesforce-summer-26-chatter-default/</guid>
      <pubDate>Wed, 10 Jun 2026 11:18:43 -0400</pubDate>
      <description>Salesforce Summer ’26 turns Chatter off by default in new orgs. Admins should check Case Feed, Experience Cloud, APIs, and package dependencies early.</description>
      <category>News</category>
      <author>evan@lovalto.com (Evan Eichert)</author>
    </item>

    <item>
      <title>Salesforce Agentforce orchestration planning guide.</title>
      <link>https://www.lovalto.com/blog/salesforce-agentforce-orchestration-planning-guide/</link>
      <guid>https://www.lovalto.com/blog/salesforce-agentforce-orchestration-planning-guide/</guid>
      <pubDate>Wed, 10 Jun 2026 11:16:38 -0400</pubDate>
      <description>Salesforce Summer ’26 adds Agentforce multi-agent orchestration. Here is what admins should review before testing agents across records, queues, and systems.</description>
      <category>News</category>
      <author>evan@lovalto.com (Evan Eichert)</author>
    </item>

    <item>
      <title>Give each Salesforce integration its own user</title>
      <link>https://www.lovalto.com/blog/salesforce-integration-user-per-system/</link>
      <guid>https://www.lovalto.com/blog/salesforce-integration-user-per-system/</guid>
      <pubDate>Tue, 09 Jun 2026 12:48:28 -0400</pubDate>
      <description>Shared Salesforce integration users blur audit trails, widen permissions, and slow support. Use one integration user per system before cleanup gets harder.</description>
      <category>Architecture</category>
      <author>evan@lovalto.com (Evan Eichert)</author>
    </item>

    <item>
      <title>Normalize phone numbers before CTI.</title>
      <link>https://www.lovalto.com/blog/normalize-phone-numbers-before-cti/</link>
      <guid>https://www.lovalto.com/blog/normalize-phone-numbers-before-cti/</guid>
      <pubDate>Sun, 07 Jun 2026 09:58:54 -0400</pubDate>
      <description>CTI, DNC checks, SMS, and call reporting depend on consistent phone data. Define the format, separate display values, and validate every intake path.</description>
      <category>Field Notes</category>
      <author>evan@lovalto.com (Evan Eichert)</author>
    </item>

    <item>
      <title>Salesforce Summer '26 admin checklist.</title>
      <link>https://www.lovalto.com/blog/salesforce-summer-26-admin-checklist/</link>
      <guid>https://www.lovalto.com/blog/salesforce-summer-26-admin-checklist/</guid>
      <pubDate>Tue, 26 May 2026 07:21:08 -0400</pubDate>
      <description>Salesforce Summer '26 brings updates to Agentforce, Flow, permissions, Slack, and data. Use this admin checklist before production release dates.</description>
      <category>News</category>
      <author>evan@lovalto.com (Evan Eichert)</author>
    </item>

    <item>
      <title>This Week in Salesforce: February 16-20, 2026</title>
      <link>https://www.lovalto.com/blog/this-week-in-salesforce-2026-02-20/</link>
      <guid>https://www.lovalto.com/blog/this-week-in-salesforce-2026-02-20/</guid>
      <pubDate>Thu, 20 Feb 2026 12:00:00 -0500</pubDate>
      <description>Salesforce acquires Momentum for conversational intelligence, the 2026 State of Sales Report shows sales teams betting big on AI agents, Spring '26 final production wave hits this weekend, and Q4 earnings loom on February 25.</description>
      <category>This Week in Salesforce</category>
      <author>evan@lovalto.com (Evan Eichert)</author>
    </item>

    <item>
      <title>This Week in Salesforce: February 2-6, 2026</title>
      <link>https://www.lovalto.com/blog/this-week-in-salesforce-2026-02-06/</link>
      <guid>https://www.lovalto.com/blog/this-week-in-salesforce-2026-02-06/</guid>
      <pubDate>Fri, 06 Feb 2026 12:00:00 -0500</pubDate>
      <description>Salesforce's 2026 Connectivity Report reveals 67% surge in multi-agent adoption, Spring '26 remaining rollout waves hit production, Q4 FY26 earnings call set for Feb 25, and MVP nominations close Feb 20.</description>
      <category>This Week in Salesforce</category>
      <author>evan@lovalto.com (Evan Eichert)</author>
    </item>

    <item>
      <title>This Week in Salesforce: January 26-30, 2026</title>
      <link>https://www.lovalto.com/blog/this-week-in-salesforce-2026-01-30/</link>
      <guid>https://www.lovalto.com/blog/this-week-in-salesforce-2026-01-30/</guid>
      <pubDate>Fri, 30 Jan 2026 12:00:00 -0500</pubDate>
      <description>Salesforce lands $5.6B US Army contract, Agentforce for Financial Services goes GA, SaaS stocks face "Death of SaaS" pressure, and Monday's outage hits core services.</description>
      <category>This Week in Salesforce</category>
      <author>evan@lovalto.com (Evan Eichert)</author>
    </item>

    <item>
      <title>This Week in Salesforce: January 19-23, 2026</title>
      <link>https://www.lovalto.com/blog/this-week-in-salesforce-2026-01-23/</link>
      <guid>https://www.lovalto.com/blog/this-week-in-salesforce-2026-01-23/</guid>
      <pubDate>Fri, 23 Jan 2026 12:00:00 -0500</pubDate>
      <description>Spring '26 hits production, Setup with Agentforce enters beta, Claude 3.7 migration approaches, and what the ShinyHunters breach means for your org.</description>
      <category>This Week in Salesforce</category>
      <author>evan@lovalto.com (Evan Eichert)</author>
    </item>

    <item>
      <title>This Week in Salesforce: January 12-16, 2026</title>
      <link>https://www.lovalto.com/blog/this-week-in-salesforce-2026-01-16/</link>
      <guid>https://www.lovalto.com/blog/this-week-in-salesforce-2026-01-16/</guid>
      <pubDate>Fri, 16 Jan 2026 12:00:00 -0500</pubDate>
      <description>Slackbot becomes a full AI agent powered by Claude, Spring '26 production rollouts begin, and acquisition speculation heats up.</description>
      <category>This Week in Salesforce</category>
      <author>evan@lovalto.com (Evan Eichert)</author>
    </item>

    <item>
      <title>This Week in Salesforce: January 5-9, 2026</title>
      <link>https://www.lovalto.com/blog/this-week-in-salesforce-2026-01-09/</link>
      <guid>https://www.lovalto.com/blog/this-week-in-salesforce-2026-01-09/</guid>
      <pubDate>Fri, 09 Jan 2026 12:00:00 -0500</pubDate>
      <description>Spring '26 sandbox previews go live today, Agentforce 360 opens to ISV partners, and new Security and Voice capabilities show the platform maturing rapidly.</description>
      <category>This Week in Salesforce</category>
      <author>evan@lovalto.com (Evan Eichert)</author>
    </item>

    <item>
      <title>This Week in Salesforce: December 29, 2025 - January 2, 2026</title>
      <link>https://www.lovalto.com/blog/this-week-in-salesforce-2026-01-02/</link>
      <guid>https://www.lovalto.com/blog/this-week-in-salesforce-2026-01-02/</guid>
      <pubDate>Fri, 02 Jan 2026 12:00:00 -0500</pubDate>
      <description>A quiet week to close out 2025 and ring in 2026. Key Salesforce updates and what to watch in the new year.</description>
      <category>This Week in Salesforce</category>
      <author>evan@lovalto.com (Evan Eichert)</author>
    </item>

    <item>
      <title>This Week in Salesforce: December 15-19, 2025</title>
      <link>https://www.lovalto.com/blog/this-week-in-salesforce-2025-12-19/</link>
      <guid>https://www.lovalto.com/blog/this-week-in-salesforce-2025-12-19/</guid>
      <pubDate>Fri, 19 Dec 2025 12:00:00 -0500</pubDate>
      <description>Key Salesforce ecosystem updates for the week of December 15-19, 2025.</description>
      <category>This Week in Salesforce</category>
      <author>evan@lovalto.com (Evan Eichert)</author>
    </item>

    <item>
      <title>This Week in Salesforce: December 8-12, 2025</title>
      <link>https://www.lovalto.com/blog/this-week-in-salesforce-2025-12-12/</link>
      <guid>https://www.lovalto.com/blog/this-week-in-salesforce-2025-12-12/</guid>
      <pubDate>Fri, 12 Dec 2025 12:00:00 -0500</pubDate>
      <description>Key Salesforce ecosystem updates for the week of December 8-12, 2025.</description>
      <category>This Week in Salesforce</category>
      <author>evan@lovalto.com (Evan Eichert)</author>
    </item>

    <item>
      <title>Spring '26 Release Highlights for Admins and Architects</title>
      <link>https://www.lovalto.com/blog/spring-26-release-highlights/</link>
      <guid>https://www.lovalto.com/blog/spring-26-release-highlights/</guid>
      <pubDate>Thu, 16 Jan 2026 12:00:00 -0500</pubDate>
      <description>The most impactful Spring '26 release features for Salesforce admins and architects, covering Agentforce, Flow, security, and platform updates.</description>
      <category>Salesforce Releases</category>
      <author>evan@lovalto.com (Evan Eichert)</author>
    </item>

    <item>
      <title>Workflow Rules and Process Builder Are Retiring: What You Need to Know</title>
      <link>https://www.lovalto.com/blog/workflow-rules-process-builder-retirement/</link>
      <guid>https://www.lovalto.com/blog/workflow-rules-process-builder-retirement/</guid>
      <pubDate>Thu, 12 Dec 2025 12:00:00 -0500</pubDate>
      <description>Salesforce is retiring Workflow Rules and Process Builder. Here's what you need to know about the migration to Flow and how to prepare your org.</description>
      <category>Salesforce Best Practices</category>
      <author>evan@lovalto.com (Evan Eichert)</author>
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