July 1, 2026
Salesforce report export step-up authentication.
Salesforce is adding step-up authentication to some report export actions. Admins should review export access, MFA readiness, and sensitive report folders now.
News
7 min read
Key Topics: Salesforce report export, step-up authentication, Salesforce MFA, report export permissions
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June 22, 2026
Configure Salesforce duplicate rules before imports
Review Salesforce duplicate rules before imports, portals, and lead capture changes. Start with matching logic, rule actions, exceptions, and reporting.
Admin Patterns
7 min read
Key Topics: Salesforce duplicate rules, Salesforce matching rules, duplicate management, data import, DuplicateRecordSet
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June 19, 2026
Salesforce email domain verification is enforced.
Salesforce requires verified email-sending domains in Spring ’26. Admins should check DKIM, authorized domains, relay, and automation paths before messages fail.
News
6 min read
Key Topics: Salesforce email domain verification, Salesforce DKIM, authorized email domain, Salesforce email relay
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June 15, 2026
Salesforce Fin acquisition: admin checklist.
Salesforce agreed to acquire Fin for about $3.6 billion. Here is what Service Cloud admins should review before changing Agentforce plans.
News
5 min read
Key Topics: Salesforce Fin acquisition, Agentforce, Service Cloud, Salesforce admin, service AI, Knowledge
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June 15, 2026
Salesforce MFA guidance for privileged users.
Salesforce published June 2026 MFA guidance for employee and privileged users. Here is what admins should audit before access breaks.
News
6 min read
Key Topics: Salesforce MFA, phishing-resistant MFA, Salesforce passkeys, Salesforce SSO, privileged users
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June 13, 2026
Salesforce m3ter acquisition and billing.
Salesforce plans to acquire m3ter for usage-based billing. Here is what Salesforce admins and revenue ops teams should review now.
News
6 min read
Key Topics: Salesforce m3ter acquisition, usage-based billing, Salesforce billing, Agentforce Revenue Management
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June 12, 2026
Keep a Salesforce change log.
Small Salesforce teams need a change log that records why production changes happened, who approved them, what was tested, and how to reverse them.
Governance
7 min read
Key Topics: Salesforce change log, Salesforce governance, Setup Audit Trail, Salesforce admin, release management
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June 11, 2026
Use staging objects for Salesforce imports.
Salesforce imports need a control layer. Use staging objects to check source IDs, duplicates, owners, consent fields, errors, and reconciliation before data changes production records.
Data
7 min read
Key Topics: Salesforce imports, staging objects, data migration, External ID, Salesforce upsert, duplicate management
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June 10, 2026
Salesforce Summer ’26 changes Chatter defaults.
Salesforce Summer ’26 turns Chatter off by default in new orgs. Admins should check Case Feed, Experience Cloud, APIs, and package dependencies early.
News
6 min read
Key Topics: Salesforce Summer 26, Chatter default, Case Feed, Experience Cloud, Salesforce admin checklist, Chatter APIs
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June 10, 2026
Salesforce Agentforce orchestration planning guide.
Salesforce Summer ’26 adds Agentforce multi-agent orchestration. Here is what admins should review before testing agents across records, queues, and systems.
News
6 min read
Key Topics: Salesforce Agentforce, Agentforce orchestration, Salesforce Summer 26, Salesforce admin
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June 9, 2026
Give each Salesforce integration its own user
Shared Salesforce integration users blur audit trails, widen permissions, and slow support. Use one integration user per system before cleanup gets harder.
Architecture
8 min read
Key Topics: Salesforce integration user, Salesforce API user, connected app, permission set, API limits, Salesforce audit trail
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June 7, 2026
Normalize phone numbers before CTI.
CTI, DNC checks, SMS, and call reporting depend on consistent phone data. Define the format, separate display values, and validate every intake path.
Field Notes
6 min read
Key Topics: Salesforce phone normalization, CTI Salesforce, E.164, DNC compliance, Salesforce data quality, call reporting
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May 26, 2026
Salesforce Summer '26 admin checklist.
Salesforce Summer '26 brings updates to Agentforce, Flow, permissions, Slack, and data. Use this admin checklist before production release dates.
News
6 min read
Key Topics: Salesforce Summer '26, Salesforce release checklist, Salesforce admin, Agentforce, Salesforce Flow, permission sets
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February 27, 2026
This Week in Salesforce: February 23-27, 2026
Salesforce delivers strong Q4 FY26 results with $11.2B revenue and $2.9B AI ARR, Benioff dismisses the SaaSpocalypse narrative, 180 organizations adopt Agentforce IT Service, and the Agentforce Sales App arrives in ChatGPT.
This Week in Salesforce
5 min read
Key Topics: Q4 Earnings, Agentforce, ITSM, Data 360
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February 20, 2026
This Week in Salesforce: February 16-20, 2026
Salesforce acquires Momentum for conversational intelligence, the 2026 State of Sales Report shows sales teams betting big on AI agents, Spring '26 final production wave hits this weekend, and Q4 earnings loom on February 25.
This Week in Salesforce
5 min read
Key Topics: Acquisitions, State of Sales, Spring '26, Q4 Earnings
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February 6, 2026
This Week in Salesforce: February 2-6, 2026
Salesforce's 2026 Connectivity Report reveals 67% surge in multi-agent adoption, Spring '26 remaining rollout waves hit production, Q4 FY26 earnings call set for Feb 25, and MVP nominations close Feb 20.
This Week in Salesforce
5 min read
Key Topics: Connectivity Report, Spring '26, Multi-Agent AI, Earnings
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January 30, 2026
This Week in Salesforce: January 26-30, 2026
Salesforce lands $5.6B US Army contract, Agentforce for Financial Services goes GA, SaaS stocks face "Death of SaaS" pressure, and Monday's outage hits core services.
This Week in Salesforce
5 min read
Key Topics: Missionforce, Financial Services, Agentforce, SaaS Market
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January 23, 2026
This Week in Salesforce: January 19-23, 2026
Spring '26 hits production, Setup with Agentforce enters beta, Claude 3.7 migration approaches, and what the ShinyHunters breach means for your org.
This Week in Salesforce
6 min read
Key Topics: Spring '26, Agentforce, Claude 3.7, Security
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January 16, 2026
This Week in Salesforce: January 12-16, 2026
Slackbot becomes a full AI agent powered by Claude, Spring '26 production rollouts begin, and acquisition speculation heats up.
This Week in Salesforce
5 min read
Key Topics: Slackbot, Agentforce, Spring '26, AI Agents
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January 9, 2026
This Week in Salesforce: January 5-9, 2026
Spring '26 sandbox previews go live today, Agentforce 360 opens to ISV partners, and new Security and Voice capabilities show the platform maturing rapidly.
This Week in Salesforce
5 min read
Key Topics: Spring '26, Agentforce 360, Agentforce Voice, ISV Partners
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January 9, 2026
Salesforce Spring '26 Release: 10 Features Worth Knowing
Flow version comparison for screen flows, Field Audit Trail expanding to 200 fields, MuleSoft IDP in Flow, file malware scanning, and more highlights from the Spring '26 release.
Release Notes
8 min read
Key Topics: Spring '26, Flow, Shield, MuleSoft IDP, File Security
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January 2, 2026
This Week in Salesforce: December 29 - January 2, 2026
Spring '26 preview orgs go live next week, Agentforce for Setup enters beta in January, and the Platform Admin exam gets a major AI-focused overhaul.
This Week in Salesforce
6 min read
Key Topics: Spring '26 Release, Agentforce for Setup, Platform Admin Exam, AI Associate Retirement
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December 19, 2025
This Week in Salesforce: December 15-19, 2025
Salesforce buys Qualified, Novartis goes all-in on Agentforce, Vonage adds voice AI to contact centers, and Workflow Rules support ends in 12 days.
This Week in Salesforce
5 min read
Key Topics: Qualified Acquisition, Agentforce, Vonage AI, Workflow Rules Retirement
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December 16, 2025
Workflow Rules and Process Builder Retirement: A Strategic Migration Guide
Salesforce ends support on December 31, 2025. Use this deadline as an opportunity to audit, optimize, and strategically migrate to Flow or Apex.
Salesforce Architecture
6 min read
Key Topics: Workflow Rules, Process Builder, Flow, Apex, Migration Strategy
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December 12, 2025
This Week in Salesforce: December 8-12, 2025
TCS acquires Coastal Cloud for $700M, Agentforce hits 9,500 paid deals, workflow automation deadline looms, and Spring '26 preview goes live.
This Week in Salesforce
7 min read
Key Topics: TCS Coastal Cloud, Agentforce, Data 360, Spring '26, Workflow Automation
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